To setup Remote Access on your computer please click here
If you have been configured to access access you computer, please use this link to connect
https://enduser.us0.swi-tc.com
To fix XML Parser – which can be damaged over several application installations/uninstallations
Download and execute the following Microsoft package (MSXML Core Services):
http://www.microsoft.com/en-us/download/confirmation.aspx?id=15697